Frequently Asked Questions
Everything you need to know about your Adrianna Papell experience.
How do I determine the right size for my gown?
We provide a comprehensive size guide on each product page. Our dresses generally follow standard US sizing, but we recommend comparing your bust, waist, and hip measurements to our chart for the most accurate fit.
What is your return policy for evening wear?
We accept returns of unworn, unwashed, and unaltered merchandise with all original tags attached within 30 days of purchase. Please note that items marked as Final Sale cannot be returned or exchanged.
How long will it take for my order to ship?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited and overnight shipping options are available at checkout for time-sensitive events.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery timelines vary by destination and are calculated at the time of checkout.
How should I care for my beaded or sequined dress?
Due to the delicate nature of our hand-beaded garments, we strictly recommend professional dry cleaning only. Avoid spraying perfume or hairspray directly onto the embellishments to maintain their luster.
Can I track my order once it has been placed?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress until it reaches your door.