Returns & Exchanges
We want you to be completely satisfied with your Adrianna Papell purchase, which is why we offer a 30-day return window for unworn, unwashed merchandise with all original tags attached. Please note that items marked as Final Sale are not eligible for return or exchange.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
- 2.Print Your Label
Select your preferred return method and print the pre-paid UPS shipping label provided; a small return shipping fee will be deducted from your final refund.
- 3.Package Your Items
Carefully pack your items in the original shipping box or a similar secure mailer, ensuring all original designer tags and security loops remain intact.
- 4.Drop Off and Track
Drop off your package at any authorized UPS location and keep your tracking receipt; once received at our warehouse, please allow 7-10 business days for processing.